Effective Date: January 1, 2026
Last Updated: January 1, 2026
Clean Madame LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile application, telephone answering service, and text messaging services (collectively, the "Platform").
By using our Platform or services, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect personal information that you voluntarily provide to us when you:
This personal information may include:
When you access our Platform, we may automatically collect certain information, including:
By opting in to our SMS/text messaging program, you expressly consent to receive text messages from Clean Madame LLC at the mobile phone number you provided. These messages may include:
Message frequency varies depending on your booking activity and preferences. You may receive transactional messages related to your bookings as well as periodic promotional messages. Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.
IMPORTANT SMS PRIVACY DISCLOSURE:
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your mobile phone number and SMS opt-in consent information will be used exclusively by Clean Madame LLC for the purposes of providing you with the services you requested. We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.
You can opt out of receiving text messages from us at any time by using any of the following methods:
After you opt out, you will receive one final confirmation message, and then you will no longer receive text messages from us unless you opt back in. Please note that opting out of marketing messages will not affect transactional messages related to active bookings.
For help with our text messaging program, you can:
We use the information we collect for the following purposes:
We share necessary information with cleaning providers to facilitate your booking, including your name, contact information, service address, and booking details.
We may share your information with third-party service providers who assist us in operating our Platform, processing payments, sending communications, and analyzing data. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We may share your information for other purposes with your explicit consent.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise these rights, please contact us at info@cleanmadame.com or (845) 212-4444.
We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Platform.
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: